The Dubai Municipality is a major driving force behind the development of the City of Dubai in the United Arab Emirates (UAE). The government organization provides the backbone for most of the city's public services, from public transport, planning, and public health, to the environment, buildings, and roads services.
Dubai Municipality (DM) has the vision to create an excellent city that provides the essence of success and comfort of living. DM is one of the largest establishments in Dubai in terms of the number of people it employs, the volume of services it provides to the public and the projects it carries out.
Dubai Municipality has kept up its steady growth since its inception and now has more than 15,000 staff working in 32 organizational units. Dubai Municipality was the winner of the 2006 Public Services Award from the United Nations. it has also won many regional awards including Arab eContent 2005 Award.
Dubai Municipality create a strategic plan for five years to achieve the outcomes which include
Meeting the Needs, Expectations and Aspirations of all stakeholder groups who have direct impact by the Strategic Performance of the Dubai Municipality (DM),
Building Internal Performance Efficiency by emphasizing goals and objectives that enhances the Critical Performance of our resources, competences and capabilities,
Ensuring continuous growth of our Income, Profitability and Expansions, along with the increase of added values to Dubai Economy.
Dubai Municipality Center
Dubai Municipality has 5 centers these are Al Karma Center, Hatta Center, Umm Suqaim, Al Tower Center, Dubai Municipality Call Center 800 900
Al Karma Center
This center provides the services which include waste services such as waste removal, providing garbage bags, receiving complaints from the public and providing tankers for draining sewage, Building control services such as inspection of existing buildings, engineering supervision of buildings under construction etc., Pest control services, Food control services such as the inspection of foodstuffs at schools, warehouses, restaurants and cafeterias etc
Al Karama District,
Kuwait Street, (previously Al Karama),
Opposite Emirates Post.
Tel. no.: 3374800-04, Fax no.: 3372260-04
Hatta center rendered the various services such as Services of removing wastes, providing garbage bags, dealing with complaints received from public, providing towing vehicles, sewerage, Services of controlling buildings such as carrying out inspections on existing buildings, penalizing building, Services of receiving complaints by and disputes between owners and contractors, Collecting all Dubai Municipality fees.
Opposite of Hatta Hisn Roundabout
Tel. no.: 04-8521002, Fax no.: 04- 8523072
Umm Suqaim provide the services such as Services of receiving complaints by and disputes between owners and contractors, Services of removing wastes and Services of controlling buildings.
Near Jumairah Beach Hotel
Tel. no.: 04 - 3944424, Fax no.: 04- 3944142
Al Tower Center
Al Tower Center provides the services such as Car parking, Government Housing, Drainage Development and control, Building inspection, Building Permits, Clinic and medical services etc.
In Al Tawar Center
Tel. no.: 04 - 2638888, Fax no.: 04- 2638555
Dubai Municipality Call Center
Dubai Municipality Call Center provides all services that can be easily facilitated through a centralized telephonic switch board. Services include enquiry about Dubai Municipality services, Customers pending applications, Dubai Municipality news and information, Receiving customer advice, public notes etc.
Dubai Municipality Departments and sections are using state-of-the-art technologies and top distinctive criteria to achieve best levels of services performance.